Reviews of SkatePro
Verified Buyer | |
"Good product" | |
Rian Elliot (Willagee) | 18/04/2024 |
Verified Buyer | |
"Got my inverted kingpins and my trucks skate better than ever! They were easy to install and now I'm grinding n doing smiths for days!" | |
T. Burstow (Redfern) | 17/04/2024 |
Verified Buyer | |
"Great product selection and very fast shipping, highly recommended!" | |
Serge O. (Gordon) | 17/04/2024 |
Verified Buyer | |
"Easy and quick. Thanks!" | |
Steven Body (Kurrajong Heights) | 16/04/2024 |
Verified Buyer | |
"Nice product" | |
Chenglong Liu (Algester) | 15/04/2024 |
Verified Buyer | |
"I bought a ski helmet from skate pro for $249. Unfortunately the helmet didn't fit so I returned it. I understand paying for return postage ($71 in Australia) but when it arrived in Denmark, they emailed me saying I have to pay an additional $90 in import fees - why are there import fees on returned goods? This is deceptive when they trade with .au and look like an Australian business. Dont buy unless you're certain on the size because the returns process is very deceptive." | |
D. Taylor (Macalister) | 10/04/2024 |
Reply from SkatePro: Hi Dyson, thank you for taking your time to give us feedback. We are based in Denmark and we ship our products from here. When you placed your order, you were notified that your order is coming from Europe and you're required to pay customs fee upon delivery. This applies to the return shipment as well. However, we had been working on opening a return service for the AU market and now it's possible to purchase our return label, with which there are no customs fees. / Your SkatePro Team |
Verified Buyer | |
"Great products" | |
David Bucur Petras (Perth) | 09/04/2024 |
Verified Buyer | |
"Great price for a great product and prompt delivery" | |
Dr Paul Pallet (Lower Bucca) | 09/04/2024 |
Verified Buyer | |
"Great price and fast delivery to South Australia." | |
Sam P. (Bridgewater) | 02/04/2024 |
Verified Buyer | |
"Fabulous!" | |
R. Goodall (Australind) | 02/04/2024 |
Verified Buyer | |
"Really good product and quick postage." | |
Katia Dubberlin (South Yunderup) | 02/04/2024 |
Verified Buyer | |
"Great product and fast delivery to Sydney." | |
J. Wong (St Ives) | 01/04/2024 |
Verified Buyer | |
"Great products, great prices, really fast delivery, only issue was the ice skate sharpening which was really poor - it looked like one skate was sharpened badly, and the other wasn’t sharpened at all!! Would order from skatepro again, but maybe skip the sharpening next time" | |
Brian O’Driscoll (Brunswick West) | 01/04/2024 |
Reply from SkatePro: Hi Brian, thank you for taking your time to give us feedback. We're sorry to hear about the issue. We can confirm that both skates were sharpened, however, it's important to keep in mind that we offer a standard sharpening service. Based on the skill level of the user and the intensity of the usage, it might not be satisfactory for all skaters. If you have any further issues, please let us know. / Your SkatePro Team |
Verified Buyer | |
"Excellent product with superfast delivery to Australia. Will definitely use again" | |
Grant Hallock (Pymble) | 31/03/2024 |
Verified Buyer | |
"great service. fast delivery" | |
Philip Ingevics (Northbridge) | 31/03/2024 |
Verified Buyer | |
"First of all.. I Can't believe how quick the delivery was. Lighting delivery in the remotely isolated part off the southern Ocean in Australia. The wetsuit is great.. I dive the cooler waters of the southern Ocean and this wetty is perfect for the summer/ autumn months, easy to move, good seals, and toasty warm. Happy day's." | |
Rohan D Bower (Nelson) | 31/03/2024 |
Verified Buyer | |
"Was all good." | |
Maté Alexander Parentich (EAST FREMANTLE) | 28/03/2024 |
Verified Buyer | |
"No problems 😊" | |
Cody edwards (Renmark) | 26/03/2024 |
Verified Buyer | |
"Great seller easy transaction" | |
Lewis Ho (Dalyellup) | 26/03/2024 |
Verified Buyer | |
"I love these skates the only problem with them is the user problems because I keep forgetting that I don't have any toe stops." | |
Leo Campbell (Oonoonba) | 26/03/2024 |
Verified Buyer | |
"Quality products, fast shipping, would purchase from you again!👍🏻" | |
Shane Edwards (Fyshwick) | 25/03/2024 |
Verified Buyer | |
"Hi :) We are grandparents to an adorable 8 year old who we love dearly. He needed a new helmet ❤️ San Cruz merchandise so it was a no brainer to get him a helmet he’d love and he’s very safety conscious for a young child . The communication was great and arrival prompt and he looks cute as in the helmet 🥰" | |
Julie Roberts (Newborough) | 23/03/2024 |
Verified Buyer | |
"I was searching for second hand boots for my teenage daughter, and found this site where new boots were only $100 more than second hand. Ended up buying myself a new pair of boots as well, then the next week buying a new pair of skis and bindings. I saw multiple messages during the purchase that I might be contacted to pay local duties and GST, but this never happened (maybe because each order was under $1000). Delivery was free on one order and $10 on next order, and took less than a week to get here. I now have a brand new set of skis, boots, bindings and poles for less than the price a Sydney ski store was selling the skis alone for." | |
Bettina McMahon (Greystanes) | 22/03/2024 |
Verified Buyer | |
"Great service and quick turn around" | |
William Mengel (Highfields) | 19/03/2024 |
Verified Buyer | |
"Quick easy and reliable service, good product!" | |
Benjamin J. D. (Peakhurst) | 18/03/2024 |
Verified Buyer | |
"Very easy to deal with. Products arrived quickly and were pretty competitively priced. Would definitely come to this site first when next in the market for these products." | |
D. Tynan (Lindfield) | 17/03/2024 |
Verified Buyer | |
"Turn key product with bindings mounted to spec and prompt delivery." | |
Braden Timms (Cherrybrook) | 14/03/2024 |
Verified Buyer | |
"I'm very glad with the board that I have gained from this site." | |
james clayton (Sebastopol) | 12/03/2024 |
Verified Buyer | |
"Fast, easy to deal with. Great suff" | |
Simon Kerr (Bayview Heights) | 11/03/2024 |
Verified Buyer | |
"Great gear and fast shipping!" | |
Toby Park (Urunga) | 11/03/2024 |
Verified Buyer | |
"Awesome design and quality" | |
Brett Ireland (Hoppers Crossing) | 10/03/2024 |
Verified Buyer | |
"Great skates, fast shipping, would buy for this company again" | |
Nathan O. (Mooroolbark) | 07/03/2024 |
Verified Buyer | |
"The purchasing process was good. As simple as Amazon or any other major website when I buy from OS to send to Australia. However, unlike other international suppliers I got stung badly by customs fees, admin/fedex fees and taxes. Added more than 15% to the cost... it would have been cheaper and simpler to purchase here. Skatepro simply hid behind terms buried in their website. On the standard purchasing page of the website is written Taxes "0%" and Delivery "free" ... stupid me I should have assumed this did not mean what was written!! What a really crap experience. I still have not even opened my purchase as I'm so disappointed. Just sits there in the box. Ruined what had been a much anticipated purchase, years in the planning. My email feedback to Skatepro over two weeks ago is still unanswered." | |
Rick H. (Richmond) | 07/03/2024 |
Reply from SkatePro: Hi Rick, thank you for taking your time to give us feedback. We're sorry about your experience with us. We are located in Denmark, Europe and our products are shipped from here. Due to this reason, customs fee and tax apply to orders. However, the amount of the customs fee and tax is calculated by the local tax authorities, therefore we can't tell our customers how much they will have to pay, but we do inform them that they will have to pay these separately. Not only is this shown on our Shipping information page, but it's also clearly shown at the checkout, right before completing the order. The delivery fee is a different fee from the customs fee and taxes. We apologize for not replying to your latest email. It got lost in our system, unfortunately. We have found it now and we hope we can find you a solution. ✌ / Your SkatePro Team |
Verified Buyer | |
"Great prices, service and quick to dispatch. Highly recommend SkatePro!" | |
Gail Davis (Newport Beach) | 06/03/2024 |
Verified Buyer | |
"Products arrived as ordered in perfect condition, delivery was super fast. Skatepro was a pleasure to deal with." | |
Ken Hall (Bicton) | 05/03/2024 |
Verified Buyer | |
"Fast delivery, great product" | |
Frances McCoy (Kiama Downs) | 04/03/2024 |
Verified Buyer | |
"Excellent products, fast shipping." | |
B. Power (Randwick) | 04/03/2024 |
Verified Buyer | |
"Fantastic product and fast, reliable shipping. SkatePro are great to shop with." | |
Heath B. (Edmonton) | 03/03/2024 |
Verified Buyer | |
"Excellent pricing and efficient shipping" | |
James R. (Randwick) | 29/02/2024 |
Verified Buyer | |
"The product was delivered with so much care, the skis are great, hope to shop here next time." | |
Will Du (Mount Waverley) | 28/02/2024 |
Verified Buyer | |
"Fast delivery (From Denmark to Australia - Faster than domestic interstate postal service!!). Packaging completely intact. We ordered the Nidecker step in binders and they are fantastic. Feel firmly attached to my board as though it was a conventional binder setup." | |
Ian Hoong (Bardon) | 27/02/2024 |
Verified Buyer | |
"Fast deliver, excellent service. Thumbs up" | |
Jamie Watts (Yallingup) | 26/02/2024 |
Verified Buyer | |
"Great service and fast delivery. There was a missing part in my order and teh team was quick to respond and address the issue by sending the missing." | |
Stephane B. (City Beach) | 26/02/2024 |
Verified Buyer | |
"Great service. Fast delivery. Very pleased with my first order from SkatePro" | |
Sherrie Micallef (Avalon Beach) | 25/02/2024 |
Verified Buyer | |
"I love it. The JDBug DeluxB has big wheels and wide tyres which grip the road on turns and don't slip. Plus the higher deck is good for clearing bumps and gutters. The service and delivery from SkatePro was fast efficient and flawless" | |
James Arthur Warren (Guyra) | 23/02/2024 |
Verified Buyer | |
"Super fast delivery and great board" | |
Jack Dempsey (Kewarra Beach) | 21/02/2024 |
Verified Buyer | |
"Great price, easy process & delivery to Australia faster than expected." | |
Aaron A. (Church Point) | 09/02/2024 |
Verified Buyer | |
"10 Stars if I could! Problem with how I filled out my order and their emails went to my Junk mail. They then called me and rectified it. Product still arrived before the shipping date! Thank you." | |
Nick O. (Newtown) | 07/02/2024 |
Verified Buyer | |
"Very good pricing and quick delivery to Australia! My daughter loves her new rollerblades 🩷" | |
Jessica S. (Currumbin Waters) | 06/02/2024 |
Verified Buyer | |
"Thanks, the brakes showed up on time from half way round the world, Fitted perfectly what else can I say, good job well done." | |
Michael Briggs (Arcadia) | 05/02/2024 |
Verified Buyer | |
"Really loving the FR FRX, better than much more expensive blades i had when i was younger." | |
Adam Charles (Gwelup DC) | 05/02/2024 |
Verified Buyer | |
"Hi Guys, You won’t believe the use I am going to put your hockey pucks to. I have just purchased a milling machine and want to bolt it to the concrete floor in my shed. Wanting vibration isolation in between the mill and the floor goes a hockey in the four corners. The worked out well when I did my lathe some years ago. It should work again I hope." | |
Frank Marian (Keilor East) | 05/02/2024 |
Verified Buyer | |
"Everything was great and arrived to Australia quickly!" | |
Lucinda moss (Mullumbimby creek) | 05/02/2024 |
Verified Buyer | |
"All good!" | |
Peter Dunn (Gowrie) | 05/02/2024 |
Verified Buyer | |
"Many thanks. Great product and fast shipping." | |
Jonathan L. (Belfield) | 04/02/2024 |
Verified Buyer | |
"Seat covers are perfect for those salty trips after the ocean, no more seat staining. Easy to throw on & appears to be good quality. Very happy with them" | |
Shelley F. (Shellharbour City Centre) | 02/02/2024 |
Verified Buyer | |
"Easy dealing, skiis as described delivered to Sydney in a few days after a week of ordering. Thanks Guys." | |
Paul K. (Cammeray) | 30/01/2024 |
Verified Buyer | |
"Great thanks" | |
Grant Peters (Minchinbury) | 30/01/2024 |
Verified Buyer | |
"Great service. Prompt and efficient delivery." | |
Steven McCormack (Queens Park) | 30/01/2024 |
Verified Buyer | |
"Excellent price, fast delivery and good quality product." | |
Quinn Stefanowicz (Gowrie Junction) | 29/01/2024 |
Verified Buyer | |
"Quick efficient delivery" | |
K. Adams (Thornlie) | 29/01/2024 |
Verified Buyer | |
"Fantastic set of freeskates. First time to try Powerslide and am very impressed. High quality and very well designed. They’ve worked very hard to keep the foot as low as possible, which improves balance. The heel is a bit more lifted than my other skates, which helps with knee bend. Really happy." | |
Adam B. (Bateman) | 25/01/2024 |
Verified Buyer | |
"Good service, fast shipping!" | |
Aaron Jorgensen (Ocean Grove) | 24/01/2024 |
Verified Buyer | |
"Great savings on Smith ski goggles and quick delivery to Australia" | |
Mark Ritchie (Auchenflower) | 23/01/2024 |
Verified Buyer | |
"Skies arrrived to Australia on time and the tracking was great as I could see the progress. Arrived in time for me to be taking them to Japan. Great response to my queries as well." | |
Stuart White (Vermont South) | 23/01/2024 |
Verified Buyer | |
"Arrived quickly (to Australia) exactly as ordered Thanks, very happy!" | |
Giselle Williamson (Warnbro) | 23/01/2024 |
Verified Buyer | |
"Easy to dear with and products are good. I would have no issues dealing with this supplier in the future" | |
Graham Bourke 0488733993 (Mudgee) | 22/01/2024 |
Verified Buyer | |
"This company is so bad with communication, I got one reply from an email & it was the wrong address to return the item HAHA. If purchasing from AUS don't even bother. Return shipping costs an arm and leg to return. Very disappointed & wont use this website again." | |
Tia McIver (Huskisson) | 22/01/2024 |
Reply from SkatePro: Hi Tia, thank you for taking your time to give us feedback. We gave you the correct return address, which we have also clarified with you. We replied to all of your questions, but we're sorry that it took us 2 working days. We don't have a return service in AUS yet, for which we apologize. If we can help you with anything else, don't hesitate to contact us. ✌ / Your SkatePro Team |
Verified Buyer | |
"Product as advertised. Great price and amazed by speedy delivery to Australia." | |
Stuart McCulloch (Sydney) | 22/01/2024 |
Verified Buyer | |
"Everything was superb thank you" | |
James Straker Jr (Maleny) | 19/01/2024 |
Verified Buyer | |
"very fast delivery to Australia thank you." | |
marcus gillespie (Dromana) | 16/01/2024 |
Verified Buyer | |
"Awesome" | |
Kassandra Cumming (Rivervale) | 15/01/2024 |
Verified Buyer | |
"Purchased scooter for my 10y daughter - very happy with quality of scooter and even thought came from Denmark received faster than expected." | |
Lauren D. (Griffith) | 15/01/2024 |
Verified Buyer | |
"Fast delivery and amazing price. Thanks Skatepro!" | |
James Wright (Gooseberry Hill) | 11/01/2024 |
Verified Buyer | |
"Skatepro delivery times are amazing. Ordered 18th December got here 2nd Jan all the way from Denmark over Christmas period. Australia post can't even deliver in the same state in those timeframes. Just amazing. Spare parts arrived well packaged and worked well on my son's scooter." | |
Graham Murphy (Chelmer) | 05/01/2024 |
Verified Buyer | |
"Prices are very competitive! 100 dollars difference compared to local store.. love my USD AEON 80 Team.. lucky me it was the last one in my size.. will be buying future skates from here..." | |
John Hoffmann (Mosman) | 01/01/2024 |
Verified Buyer | |
"Great service, timely delivery of skis to Australia" | |
Max R. (Allambie Heights) | 14/11/2023 |
Verified Buyer | |
"Faster than expected delivery to Australia with a much better price than I could find here or anywhere. I’ll be a return customer for sure when I need more skates 😊" | |
Adam B. (Heathridge) | 02/11/2023 |
Verified Buyer | |
"quick delivery to Australia - could travel status online" | |
Susan C. (Bellbrae) | 25/10/2023 |
Verified Buyer | |
"Overall a very good experience. The item was as described and arrived quickly. The box it came in was a bit shabby due to the fact it wasn't packeged that well, but no damage to the item inside. The only issue was the laces I ordered with the skates were put into the packaging in a brown padded bag, which matched the inside of the box so was missed when the skates were taken out, and ended up in the bin. The better solution would to tape them to the outside of the skate box, or even tuck them in with the skates, to ensure I didn't have to go fossicking through the bin to pick them out! Thanks." | |
Justin Ruston (Athelstone) | 16/10/2023 |
Verified Buyer | |
"I bought two skateboard decks. Fast delivery to Australia. Excellent service. 100% hassle free transaction. I will definitely buy again from SKATEPRO. Thank you." | |
Scott Swanson (Rozelle) | 11/10/2023 |
Verified Buyer | |
"Still don't have my order." | |
Scott W. (Armidale) | 10/10/2023 |
Reply from SkatePro: Hi Scott, thank you for taking your time to give us feedback. We apologize on behalf of the delivery company that you haven't received your parcel yet. It seems like it has been delivered, but probably at the wrong address. We will contact the delivery company immediately and we will let you know of the updates. ✌ /Your SkatePro Team |
Verified Buyer | |
"Absolutley perfect roller blades Aeon USD very happy thank you!" | |
Mischa Csaky (Taperoo) | 01/10/2023 |
Verified Buyer | |
"Very happy with products and service. Quick delivery. Will be back for more" | |
Deborah Stephens (Concord) | 24/09/2023 |
Verified Buyer | |
"I have not yet received the whole order… only received the skates and poles and bindings… in two separate deliveries also the bindings don’t match the drill holes on the skates? I hope the whole order arrives soon." | |
Peter Michell (Medindie) | 06/09/2023 |
Reply from SkatePro: Thank you for your review. We're sorry to read the bindings do not fit. We would like to know more about it. One of us will get in touch with you. According to your order, you have received all the items. The "Longway Classic Roller Ski Package" is written on the invoice but that's not an actual product, it's only the name of the package, as its value on the invoice is $0.00. /The SkatePro Team 🏒⛸️🎿🛹🛴🏄♂️ |
Verified Buyer | |
"Great quality" | |
Sophia Gutierrez Montero (Mascot) | 23/08/2023 |
Verified Buyer | |
"Spot on" | |
Daniel m. (Paralowie) | 21/08/2023 |
Verified Buyer | |
"very good!" | |
YING TAM (Zetland) | 14/08/2023 |
Verified Buyer | |
"Great product my son was really happy with it" | |
Gavin Paul (Seaford) | 14/08/2023 |
Verified Buyer | |
"Great product and quick delivery to Australia" | |
Tim R. (Tawonga South) | 08/08/2023 |
Verified Buyer | |
"Being in Australia, I must admit I was a little hesitant to order from SkatePro but all the reviews were good and was the only place I could find what I wanted. I know I’m safe using PayPal so just did it. My skis and bindings were shipped from Denmark and arrived in under 2 weeks to me in Sydney. Couldn’t believe how quick and easy it was. I would definitely buy from them again. Highly recommend!" | |
Jenny Beashel (Avalon Beach) | 02/08/2023 |
Verified Buyer | |
"Exactly what I ordered, prompt delivery, good price." | |
Peter Sulkowski (Colonel Light Gardens) | 28/07/2023 |
Verified Buyer | |
"Amazing!!! Just amazing… you guys shipped my ski gloves in record time and they arrived as per described on the site. I couldn’t be happier with this purchase. I will definitely use you guys again. Thank you 😃" | |
Tom Campbell (South Yarra) | 26/07/2023 |
"Absolutely amazing customer service from Erika. I had a million questions and she answered them all efficiently and with no hesitation. Really looking forward to starting to skate again it’s been too long" | |
Shaaronna Hazan (Alstonville) | 24/07/2023 |
Verified Buyer | |
"Awesome! Fast shipping" | |
Annabel Bullen (Mount Buller) | 19/07/2023 |
Verified Buyer | |
"Excellent . Perfect .Even arrived on a little island called Tasmania off the coast of Australia in 8 days from purchase . Great wetsuit as well ." | |
Michael M. (Moonah) | 10/07/2023 |
Verified Buyer | |
"When ordering online there in no way of stating what size scooter handle you want. Scooter came and very disappointed. Not only has it got the shortest handle available (when I wanted the longest), but it also has a deformed front wheel. The front wheel is not moulded correctly. It looks as if there was air in the mould or the mould just didn't fill with polymer when being made. Shocking quality! To crown at all I can't get SkatePro to respond to two emails and two web help requests. Useless service. I just wasted over $300 buying this product. Keep clear of this company! https://au.trustpilot.com/reviews/649d0c9a51a388de137c9fc3 I would like to take you up on your 365 days return policy please." | |
Sheldon Sobey (Kerrang) | 03/07/2023 |
Reply from SkatePro: Thank you for your review Sheldon. We are sorry for your experience, although, it is important to check the sizes of the products every time you are ordering. We have offered you a refund for the broken wheel as a compensation. Our response time is 48 hours as people write to us from different time zones. We hope we can resolve this situation, and offered solution will be sufficient enough.🔥 // Your Team SkatePro❤️ |
Verified Buyer | |
"I found Skaterpro to be a very reputable website. I was suspicious at the beginning due to the low cost of shipping to Australia. But my products came quickly. The live chat option on the website proved very responsive too. Staff eager to help in any way. As it turns out a product on the website showed the incorrect colour to what I received; so when I contacted skaterpro Christina rectified the problem quickly and issued a refund instantly. I can’t recommend this website more highly and will purchase again for here in future for my sons ski gear." | |
Jen Ogilvy (Toorak) | 03/07/2023 |
Verified Buyer | |
"Good tracking service. Excellent product" | |
Vicky Pedder (Ashby-de-la-Zouch) | 09/10/2024 |
Verified Buyer | |
"One happy boy." | |
Sophie Tyler (Bradley Stoke) | 09/10/2024 |