Christmas - How to receive your order on time

You can place your order until December 14th at 2:45 am (NZDT) if you need to receive your order before Christmas. You just need to make sure that all items are in stock - or will be in stock at this time.

Remember to carefully check availability and estimated shipping date during checkout.

Pay attention to the current product stock levels

	Product is in stock The item is in stock and will be shipped as soon as possible.
	Expected in stock xx/xx The item has been ordered and is expected to ship on the specified date.
	Pre-order item (to be shipped xx/xx) If ordered today, the item is expected to be shipped on the specified date.

Disclaimer - We cannot guarantee delivery

• If you write a comment on your purchase during checkout
• In case of delivery failures from freight companies and delays from suppliers
• In case of Toll & Customs delays

Notice: Split deliveries are not possible. Your order will be sent once all items are in stock.

Return orders within 365 days

Not sure if you are about to order the right product? No worries, we give you 365 days to change your mind! Read more on returning.

Gift wrapping

Are you tired of wrapping all the Christmas gifts yourself? Then order our gift wrapping service. Please note that the gift wrapping service could add extra delivery time.

Opening hours during Christmas

You can reach us by mail the following days during Christmas and New Years:

December 23rd
December 27th
December 30th
January 2nd

Our customer support is closed during the weekend and over Christmas the 24th, 25th and 26th of December and News Years 31st of December and 1st of January.